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 Our journey began in May 2014  when we both realized that we wanted to offer a caring and professional service for pet owners in Wigan and the surrounding areas.  We have pets of our own and have an excellent background in the animal care industry.. We understand the roller coaster journey  pets can give us and also fully appreciate the joy of owning pets..  Since we began in 2014 we have developed a wonderful and loyal client base and have made friends with so many four legged friends.  We recently enhanced our services with the acquisition of a Pet Ambulance. We feel this is a much needed service as there is no National Health scheme for pets. The vehicle will also be utilized to accommodate pet transport therefore if your pet needs to visit the veterinary surgeon or grooming salon you can be rest assured their journey will be stress free.

We currently offer the following services:

We have embraced social media and are enjoying the interaction it brings with us and our clients and are very proud of our 5 star reviews both on Facebook and the Good Vet Guide. 

Our goal is to provide you and your beloved pet a caring and reliable service taking all your pets needs into account. We treat all our adopted  four legged friends as our own.

We  are very flexible, reliable with CRB enhanced disclosure.  

As we are based in Winstanley, Wigan  we offer our services around the surrounding areas including:

Skelmersdale, Haydock, St Helens, Leigh, Billinge, Garstang, Chorley, Wrightington and Ormskirk.

We are also an accredited internet retailer approved by the Veterinary Medicines Directorate so you can purchase your essential preventative treatments via our shop.

We are also members of the following professional bodies:

  • British Veterinary Nursing Association
  • British Small Animal Veterinary Association
  • Royal College of Veterinary Surgeons (Registered Veterinary Nurse)
  • Animal Medicines Training Regulatory Authority
  • Veterinary Medicines Directorate
  • UK Register of Learning Providers

Therefore you can be rest assured we maintain an extremely high standard of service and we undertake regular CPD to maintain and update our professional skills.

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Lorraine is a registered Veterinary Nurse with the Royal College of Veterinary Surgeons and when she was employed in practice she held the position as a Head Nurse. She has been qualified for over 15 years and is a huge advocate for animal welfare. Although no longer in practice she still maintains her professional standards by attending veterinary congresses and conferences and visits veterinary practices to remain up to date with her skills. Her teaching career has spanned over 15 years and has delivered at all levels.  Lorraine also writes for an Animal Medicines journal and submits articles on a regular basis.

Lorraine holds the following professional qualifications:

Royal College of Veterinary Surgeons (RCVS)  Registered Veterinary Nurse

Certificate of Education (Post 16)

CENTRA Small Animal Certificates in Level 2/Level 3 with Distinction

Pet Store Management City & Guilds Certificate

NVQ Assessor

Animal Medicines Training Regulatory Authority  (C-SQP)

Microchip implaner (Pet Detect)

Animal Welfare and Behaviour Edinburgh University


Paul worked in agriculture for 30 years and also as a lecturer. He has an excellent background in business administration. His qualifications include:

Pet First Aid

Health and Safety (Levels  2 & 3)

Training and Management (Levels 3 & 4)

NVQ Assessor

We are both committed to the care and welfare of your pets and feel we have an excellent array of qualifications to ensure all of your needs are met. We are members of the Institute of Learning.







 Vet Nurse Direct is owned and run by:

Lorraine and Paul Hobday




About Veterinary Medicines

The Veterinary Medicines Regulations 2013 came into force on 1 October 2013 and state, amongst other things, that POM-VPS and NFA-VPS veterinary medicinal products may only be supplied by a Suitably Qualified Person (SQP) from premises approved by the Secretary of State. The Inspections and Investigations Team (IIT) carries out the inspection and approval of premises on behalf of the Secretary of State. 

Veterinary Medicines fall into Four distribution categories under the Veterinary Medicines Regulations:

 Prescription Only Medicine - Veterinarian  (abbreviated to POM - V) Prescribed by a veterinary surgeon and supplied by either   a Veterinary Surgeon or  pharmacist

 Prescription Only Medicine - Veterinarian, Pharmacist, Suitably Qualified Person (abbreviated to POM - VPS

·         Prescribed by  any one of the Registered Qualified Persons and supplied by any one of them

Non-Food Animal - Veterinarian, Pharmacist, Suitably Qualified Person (abbreviated to NFA - VPS)

·         Supplied by any one of the Registered Qualified Persons 

 Authorised Veterinary Medicine - General Sales List (abbreviated to AVM-GSL)

·         Supplied by any retailer 

There are Three different types of Registered Qualified Persons (RQP):

 A Veterinary Surgeon who is registered with the Royal College of Veterianry Surgeons (RCVS)

 A Pharmacist who is registered with the General Pharmaceutical Council (GPhC) or the Pharmaceutical Society of Northern Ireland

 An SQP who is registered with one of the bodies approved by the Secretary of State

In order to supply Veterinary Medicinal Products, it is a  requirement of the Veterinary Medicines Directorate   that Vet Nurse Direct follows strict guidelines and policies. 


Lorraine Hobday is a registered and qualified Suitably Qualified Person  

Vet Nurse Direct is an Approved Veterinary Medicines Directorate SQP Retailer (Identifying Number  2031313 ) 

If you have any comment or complaint about our internet services please contact Lorraine@vetnursedirect.com
initially or telephone us on 07411 545254 If for any reason our response does not satisfy you then you may contact the Veterinary Medicines Directorate ONLY  in relation to VETERINARY MEDICINE PRODUCTS(postmaster@vmd.defra.gsi.gov.uk


Adverse Event Leaflet

If an adverse event takes place you are advised to complete an Adverse Event Yellow Form

When you complete an order for a Veterinary Medicinal Product, details of each product can be found on the Product Information Database at the Veterinary Medicines Directorate Where you will also find the  ‘Summary of Product Characteristics